CALL CENTER SOLUTIONS Blog

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The Growing Importance of Telemarketing

Today’s business world is one that never sleeps – and that is why telemarketing has become such a big industry. If a business wants to remain competitive and on top in this dynamic milieu,...

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Two Big Problems With Predictive Dialers

Predictive Dialers are old news. Predictive phone dialers are a staple of call centers whose business plan involves cold calling a large volume of contacts each day. These calls centers have generated not only...

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Onshore Vs Offshore Outsourcing

Today’s business sector is enjoying a massively changing and dynamic industry, particularly when it comes to subcontracting jobs. In the past, the conflict were between doing the job through in-house workforce or outsource it...

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